Internet web site strategy

-- click here to read what our customers are telling us --

It is our intent to provide hard to find information in a quick and efficient manner. It is NOT our intent to develop fancy, state of the art websites with lots of "flash" and graphics.

Many of our customers are not computer and/or web surfing experts and they either are in a hurry or at an Internet Cafe - desiring a quick answer to their travel plans.

We try to design our websites as simple stand alone web pages with information for the most part on a few or just one topic at a time.

These webpages are easy and quick to update and upload to our servers to assure that the latest information is available to our users.

We try to proof read each page carefully and to use proper grammar. However, if we miss something we will quickly make changes. We would appreciate the reader advising us of any errors, oversights or confusing information.

We tend not to write our own detailed information if it is already available on an easy to use existing website. We will simply provide a link to the available information. We would rather spend out time preparing new webpages on some other type of information.

The word "professional" as defined in the Webster dictionary has as one of it's meanings: exhibiting a courteous, conscientious, and generally businesslike manner in the workplace.

It is our intent, and we believe that our webpages are prepared in such a professional manner !   They are not intended to be elegant !

We believe that all of our information, photographs and graphics are either original or we have Copyright (c) approvals to use the information. We will remove and or replace any information, photographs or graphics promptly should we become aware that we are in a Copyright violation.

Our site will constantly improving to serve you better. If you can not find something, please send us an email and we will do our best to locate the information and reply back to you.  

If you have a concern about any topic, content, wording, graphic or intent of of of our webpages, we would appreciate hearing from you  not only with your specific concern; but also, with a suggested improvement. We believe that effective and clear communication of expectations is the best way to achieve results. Please help us be a "part of the solution - not part of the problem" !

If you have an urgent need, please make this clear in your email message.  Thank you, Mike Johnson, General Manager, Patricia LTD

 -- click here to send an email to the General Manager --

Customer's comments

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